Privacy Policy

Our Commitment to Your Privacy

At DeckSmith Hayward Decks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you request a quote or contact us, we may collect the following information:

• Your name and contact information (email address, phone number, mailing address)
• Property address and details about your deck project
• Any other information you choose to provide in your inquiry

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• Your IP address and browser type
• Pages you visit on our website
• Time and date of your visit
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and information about our services
• Communicate with you about your project
• Schedule appointments and service visits
• Improve our website and services
• Send you updates about our services (only if you have opted in)
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as email services or payment processors)
• When required by law or to protect our rights
• With your explicit consent

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our website.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps). These third parties have their own privacy policies, and we are not responsible for their practices.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

DeckSmith Hayward Decks
30995 Huntwood Ave STE 302
Hayward, CA 94544
Phone: (510) 398-4854
Email: contact@haywarddecking.com